Jetbahis Terms Summary
This page outlines key terms for Jetbahis users. For complete rules and conditions, refer to the full official terms published on this site. The summary below covers licensing, accounts, payments, identity checks, wagering, restricted regions, dormant accounts and the complaints process.
Operator and Published Licence
Jetbahis is operated by Throne Entertainment B.V., based at Mercuriusstraat 15, Willemstad, Curaçao.
The operator publishes a licence reference from the Curaçao Gaming Authority: OGL/2024/1585/0822.
One Account per User
Each person may register and maintain only one account.
A single account is tied to one residential address, one IP address and one device.
Additional accounts belonging to the same person, household or IP may be suspended or closed.
Bets made through duplicate accounts may be declared void.
Accurate Personal Information
Players must supply correct personal details at registration.
False or misleading information can invalidate an account.
Players remain responsible for keeping their account details current.
Currencies and Deposit Basics
Jetbahis accounts operate in EUR or TRY.
The minimum general deposit is 5 EUR or 10 TRY, though individual payment methods may set higher minimums.
Currency conversion costs fall to the player when deposits are made in another currency.
Withdrawal Limits and Processing
The minimum withdrawal is 10 EUR or 50 TRY per transaction.
The maximum withdrawal is 4,000 EUR or 10,000 TRY per transaction.
Withdrawal processing occurs within 24 hours, subject to verification requirements.
After a recent deposit, wagering requirements must reach the deposit amount before a withdrawal is accepted.
Jetbahis may process withdrawals using a different method than requested by the player.
KYC Documents and Submission Deadlines
Players may be asked to provide proof of identity and age.
Acceptable documents include government ID, payment system records and utility bills.
Documents must use Latin or Cyrillic characters, or video verification may be requested instead.
For a withdrawal, any requested documents must arrive within a two-week window.
Failure to submit documents by this deadline may lead to withdrawal cancellation and account closure.
General Bonus Wagering Requirements
Each promotion carries its own terms, available on its dedicated page.
Sports bonuses generally require 20 times wagering at minimum odds of 1.60.
Casino bonuses typically require 30 times wagering on slots and virtual sports.
Live casino and table game bonuses usually require 90 times wagering.
Bonuses remain active for 30 days after activation unless a specific offer states otherwise.
Free spin winnings must be wagered within 72 hours of activation.
A bonus limit of one per person, household and IP address applies.
System bets, cancelled bets and cashed-out bets do not contribute toward wagering.
Restricted Locations and Geographic Restrictions
Access to Jetbahis is restricted from certain countries and territories as listed in the full official terms.
Players should verify their location is eligible before registering or playing.
Using the service from a restricted location may affect withdrawal eligibility or guarantee.
Inactive Account Charges
If no login occurs for 12 consecutive months, the account enters a dormant state.
Once dormant, a monthly charge of 10 EUR (or currency equivalent) may apply.
Regular login or periodic account review can help players avoid this fee.
Complaint Handling and Escalation
Complaints may be sent to [email protected] with clear details of the issue and relevant transaction information.
Email support operates 24/7.
If support cannot resolve the matter, the published terms direct users to curacao-egaming.com for further assistance.
Players should keep copies of complaints and supporting correspondence.
Amendments to the Terms
These terms may be updated at any time without prior notice.
Players should review the full official terms regularly for the latest rules.